Friday, March 17, 2006

ah, the sweet sound of...nothing! glad to be home

I guess I've had a little time to calm down after work so this post may not be quite as angry as it was in my head when it was still fresh...
So today we had our inspector come and inspect us (ironic, an inspecter, inspecting...anyway) at Subway. I thought it went pretty good until once she left I got blamed for everything that we got marked poorly on. No exaggeration. This whole evaluation was on customer service and I got blamed for not upselling enough items and not being fast enough. I mean really if I think about it, we did very well and hardly got marked poorly on anything, but it ticks me off that the few things (I think there were more) we did get marks docked on, it was my fault. Hatem (boss) and Sanna (asst manager) were like 'yeah, Niki, you need to work on "....." and "....." and etc.' but wouldn't take the blame themselves. Meanwhile, I was the one who was actually out there serving the customers and doing the bulk of the work, getting pushed around and getting 'the look' if I didn't get out there fast enough, while those two were in the back with the inspector, chatting away like old friends. There was one point where I was at the very back of the store, Hatem and Sanna were both right at the front (just a step away from being in storefront) and they called for me and as I tried to get out (that place is SO FREAKING SMALL), I nearly tripped over a bag, ran into Sanna and then got the look for not being out fast enough! I thought the customer was the priority? Why the bleep didn't they go out? I'm sorry-I know thats not very nice, but be glad that I let myself calm down before I wrote this. GAH.
Anyways, rough day at work.

2 comments:

  1. Are Hatem and Sanna husband and wife? Sound like slavedrivers! How is renting from your boss going? How many more employees are there, besides you? Take care!XOXOXO

    ReplyDelete
  2. i hate people sometimes. and managers/bosses can be the worst. stupid petro-canada...
    i recommend lots of deep breaths and quitting. mostly quitting.

    ReplyDelete